Wavenet - the UK’s most trusted  managed service and security provider

Our mission is to enable a better connected, more productive and secure future for all. Understanding your challenges and driving your success.

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Simplifying technology, amplifying success

We empower customers to make their technology work smarter.

Through our broad portfolio in cyber security, connectivity, cloud and communications, blended with AI, automation and human-centric design, we help drive digital transformation that amplifies success. 

Using our economies of scale, diverse vendor relationships and cutting-edge expertise, we are safeguarding the digital futures for organisations everywhere. 

Windows 10 end of support

Starting October 14, 2025, Microsoft will end support for Windows 10. This means no more free software updates, technical support, or security patches via Windows Update. While your PC will continue to function, we strongly recommend upgrading to Windows 11 - a modern, secure, and efficient operating system built to meet today’s performance and security needs.

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Building your tomorrow

What we can do for you

Intelligent connectivity
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Unified communications ​& voice
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CyberGuard
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Business continuity
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Cloud & modern workplace
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Mobile & IoT
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Contact centre
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Strategic Partners

At Wavenet we work with our customers to help them add services, expertise and value to their own customers.

Find out below how we are working with organisations in commercial real estate and flexible work space to deliver scalable, robust and secure networking and connectivity solutions to their tenants.

And how through our wholesale division, we are offering our diverse range of products and services for resale, allowing organisations to better retain and attract new, larger customers all underpinned by Wavenet's full support and expertise.

Our ESG Mission

At Wavenet, we leverage technology to drive sustainable and responsible business practices. Our ESG mission is to harness the power of IT infrastructure, cloud services, and data-driven innovation to meet environmental, social, and governance (ESG) challenges.

We also aim to help our customers reduce their emissions by utilising technology to address emissions generated across their broader operations. Beyond delivering lower-carbon technology, we focus on solutions like IoT that can significantly reduce emissions across our customers' businesses.

Our long-term ESG vision is to be recognised for delivering tech-driven solutions that reduce carbon footprints, promote inclusivity, and uphold the highest standards of governance – all while empowering our customers to meet their own ESG objectives.

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Trusted Partners

Our exceptional network of partners includes

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Proudly celebrating success

Customer stories

How businesses have transformed their operations with Wavenet.

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“Wavenet have been a valued supplier to us for over fifteen years. Always competitive with prices – striving to provide the best value for money. They provide both comprehensive helpdesk support and ad-hoc/best endeavours support for other software / hardware issues. Any escalations are handled professionally by our Wavenet Account Manager”.

NatWest Group

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"From a customer perspective, this technology will deliver a greater choice around how and when customers contact us. A suite of analytical tools will allow us to effectively and continuously improve the service we provide".

DVLA

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“Through the transformational activity, Wavenet has proven themselves to be a strong and determined partner helping the Trust achieve its objectives.”

Sussex Partnership NHS Foundation Trust

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“The project with Wavenet was exceptionally well managed, in a really good and controlled manner. They followed it through and delivered on their promises.”

The Disabilities Trust Group

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"Wavenet is very closely aligned with what we are doing to streamline and make our processes more efficient and provide a better quality of service internally to our staff, which should lead to happier people and happier clients"

Ian Williams

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"The peace of mind that comes with having fortified security and a robust IT infrastructure is indescribable. The inclusion of work area recovery is essential for continuous and trusted connections during clearing. It provides us with the capability for uninterrupted and safe operations, crucial for maintaining our service delivery and supporting our students effectively."

Birmingham City University

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"Microsoft Teams on RealWear has the potential to reduce downtime, as well as dependence on handheld devices in dangerous work environments".

Porterbrook

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"The Wavenet team were always on hand to answer any questions and provide help and support when needed, special mentions need to go to our account manager and the provisioning team."

BHP Chartered Accountants

Resource centre

Latest resources

Our latest news, insights, and case studies on communications technology and security.

A happy house tenant is using an app on her phone to report a home issue to her housing provider

From risk to resolution: how Active Assessor helps you stay ahead of Awaab's Law

What does Awaab's Law mean and why does it matter? Damp and mould aren’t just inconvenient maintenance problems - they’re serious risks to tenant health, regulatory compliance, and the reputation of housing providers. Nearly 1 in 7 social homes in England failed to meet the Decent Homes Standard in 2023¹. On top of that, the NHS is estimated to spend £1.4 billion a year treating health issues related to cold, damp housing². And yet, more than half of tenants experiencing condensation, damp or mould don’t report it. Often, they don’t recognise the early signs, or they simply don’t believe they’ll be taken seriously. This silence leaves landlords in the dark and turns small, fixable issues into expensive, high-risk problems. The tragic death of Awaab Ishak in 2020 brought national attention to the dangers of mould in social housing. In response, Awaab’s Law was introduced in 2023, significantly raising the bar for housing providers. Under the new legislation, social landlords must investigate hazards like damp and mould within 14 days, begin necessary repairs within 7 days, and complete the work within 21 days. This has turned what was once a service expectation into a legal requirement. But with so many issues going unreported, housing providers are left vulnerable. Failing to detect or act on early signs doesn’t just put tenants at risk—it can now result in legal and reputational consequences. The challenge: strained teams & outdated systems Most housing providers care deeply about tenant safety. The problem isn’t willingness—it’s capacity. Maintenance teams, IT departments, and customer contact centres are already stretched thin. Spotting early-stage issues requires tools they simply don’t have. Traditional, manual inspections are expensive and slow. Reactive workflows leave little room to get ahead of problems. And despite growing demand for proactive service, only 13% of customers actually receive it. The systems many teams rely on today are fragmented, outdated, and not fit for the pressures of a post-Awaab world. The solution: Active Assessor by 8x8

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There's more to the PSTN switch-off than meets the eye

What is the PSTN switch-off? The impending PSTN (Public Switched Telephone Network) switch-off isn’t just about replacing traditional lines. It’s a seismic shift that impacts far more than most realise – and if you’re not prepared, it could cost your business dearly. Most companies are aware that traditional analogue lines and ISDN systems for calls and broadband are being phased out by January 2027. But what many don’t see is the vast ripple effect of this transition – touching everything from lifts to life-critical systems, cash machines, and even traffic lights. What does the PSTN switch-off mean in simple terms? When it comes to the PSTN switch-off, it’s easy to think that it is just about phone lines. But the truth is, it’s much more complex. Here is what’s at stake: Life-saving systems: fire alarms, major medical and safety devices, emergency alarms in care homes, emergency pendants, telemetry services monitoring boiler rooms, dams, sluice gates, and substations. Public infrastructure: traffic lights, bus stops, speed cameras, and traffic management systems. Business-critical devices: PDQ and payment terminals, ATMS, CCTV, video surveillance, door entry, security systems, and remote access points. Transport & emergency services: roadside AA/RAC recovery alerts and devices, and emergency phone lines in hazardous environments. Telecommunications & internet: leased lines, private networking facilities, dial-up lines, broadband DSL services, and international leased lines. Community & public services: emergency teams and vehicles, payphones, modems, industrial control, public alerts, and more. If every one of these vital systems suddenly loses connectivity – chaos, downtime, and danger could follow. The possible business impact of the PSTN switch-off could be financial losses, public safety risks and erosion of customer trust. The PSTN switch-off is a vital business resilience issue – the time to act is now Unlike many providers who may focus on the obvious, we see what others miss. Our team dives beneath the surface, examining your entire network ecosystem to identify what’s at risk when the PSTN switches off. We have mapped out the hidden web of critical systems that rely on legacy infrastructure – and yes, we’ve prepared solutions for each one. Check out our iceberg infographic to see a quick glance of the PSTN switch-off picture. The switch-off is just the tip of the iceberg. Without planning, your operations could face catastrophic disruption. Don’t let your business be caught unaware. Reach out today for an in-depth assessment, and explore solutions tailored to your critical systems. Because when it comes to the PSTN switch-off, we see beyond the iceberg – and help your business stay afloat.

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